In with the new......
It's that time again. Time for our new telephone directories to be distributed across the island.
It seems before we can get accustomed to the use of one, than it's time for the new one.
Even though the directory is available online, the telephone company still prints a directory as part of the phone service package they provide.
A little while ago, the company changed its name to LIME (Landline, Internet, Mobile and Entertainment Services), but most folks just call them SLIME, since the service has steadily deteriorated over the years. The price gouging and mediocre service has been the bane of The Fair Trading Commissions' inquiries for many years.
Service fell further by the wayside when the Customer Care Call Centre was transferred to the island of St.Lucia. That really "got my goat" as we say here. Totally impossible to place a complaint while talking to someone on another island who had absolutely no clue about local locations, while trying to decipher a sometimes unintelligible accent...whose idea was that anyway? The company said it was to cut costs...well guess what...it became unbearable for most of us, so they are now moving the CCCC back to Barbados, where it should be anyway.
There are now several other competitors in the market now, thank goodness, and many folks have transferred their phone service for better rates and service.
They held the monopoly market for a long time, with a price raping procedure that government turned a blind eye to for many years.
The time is now ripe for some good stiff competition. Time will tell if they survive.